Soolinen Reviews

Soolinen has an overall rating of 1.8 based on 53 reviews. Customer feedback on Soolinen is mixed: Soolinen reviewers highlight positive aspects like wide selection of products, competitive pricing, user-friendly website, excellent customer service, which strongly appeal to budget-conscious shoppers, online bargain hunters, eco-friendly consumers, tech-savvy individuals. However, Soolinen is often criticized for its slow shipping times, occasional stock issues, limited international shipping options, unclear return policy.

1.8/5.0

53 reviews

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All Soolinen Reviews (53)
hello_eleanor331
June 01, 2026
"Looked better online..."
I really wanted to love my order from Soolinen, but honestly... the quality just wasn’t there. The stitching was uneven, there were loose threads right out of the package, and the fabric didn’t hang right when I tried it on. One of the buttons already felt like it was about to come off, which was frustrating. For the price, I expected a lot better. It definitely looked nicer in the photos than it did in person... disappointing.
MOFFAT
May 16, 2026
"Maybe I caught the site at a bad time"
I tried using soolinen.com, but I gave up quickly. Maybe it was just bad timing or the site was having an off day, but the pages were loading slowly and the menu felt confusing. I had to click around way too much just to find basic info, and some parts didn’t look very clear on mobile either. Overall, it just wasn’t a great experience for me.
MikeStout_64
May 16, 2026
"Nice dress, fit was just a little off"
I ordered a dress from Soolinen and overall it was decent. The fabric felt nice and it was comfortable to wear, but the fit wasn’t exactly what I expected. It looked more relaxed and flowy on the model, while on me it came across a bit boxy. I’ll still wear it, just probably not when I want something super flattering. I’d maybe size down if you’re hoping for a little more shape.
Denise.schwein
May 12, 2026
"Am I the only one who found the exchange process really slow?"
Am I the only one who thinks the exchange process took way longer than it should have? I asked for an exchange and it felt like ages before I got a clear response. I had to email more than once, and even then I wasn’t totally sure what was going on. The clothes themselves are fine, but dealing with the exchange was frustrating.
hello_rena154
April 23, 2026
"Not quite what the listing made it out to be"
I ordered a dress from soolinen.com because, at least from the photos and description, it looked like it would be a thicker material with a nice structured shape. Once it arrived, though, it was clear it wasn’t the same idea I had in my head. The fabric felt much thinner, the fit was off, and the color didn’t really match what was shown online.

I did check the sizing chart before ordering, so I wasn’t just guessing, but it still came out fitting strangely. Reading between the lines now, I feel like the product page made it look better than it actually is. It might photograph okay, but the description didn’t feel accurate to what I received, and I wouldn’t order it again
GAINES
April 06, 2026
"I ordered these linen pants expecting that..."
I ordered these linen pants expecting that light, natural linen feel, but when they arrived, the fabric felt more like a cheap blend. I checked the tag because I wasn’t sure, but it was vague and didn’t really clear anything up. I reached out to support, and they basically just repeated what was already in the listing. Overall, it was disappointing, and I don’t think I’d buy from them again.
hello_edwin443
April 02, 2026
"They got back to me fast"
I reached out about this issue I was having, and they got back to me really quick. They sorted it out without a lot of back and forth, so that was nice.
lester.Raines
March 26, 2026
"Returns left me frustrated"
I tried to return something it put me in such a bad mood. It should’ve been simple, but it turned into a whole hassle. It took forever to get a response, and when they finally replied, the instructions were confusing. I had to email again just to figure out what I was supposed to do. I’m still waiting on my refund, which is really annoying. If returns are always this difficult, I don’t think I’d order from them again.
hello_arnulfo788
March 03, 2026
"The tracking was frustrating. It barely updated..."
The tracking was frustrating. It barely updated, and for a few days I had no clue where my package was. I just had that gut feeling something wasn’t right, even though it did eventually show up.
estelleschoettmer6976
February 20, 2026
"Order was a bit off"
I ordered a few things from soolinen.com and one of them showed up in the wrong size. The other items were fine, but it’s still kind of frustrating when everything doesn’t come as expected. Customer service did get back to me, just not very quickly. It wasn’t a terrible experience or anything, it just felt...
Norma_lai95
February 17, 2026
"Fell apart after one wash"
I washed it once following the instructions, and it shrunk up and the seams started looking all weird. whoever runs this needs to check the quality because this shouldn’t happen after the first wash.
hello_blanca212
February 02, 2026
"The site feels kind of cheap"
I tried browsing around, but it was frustrating. The layout feels old and a bit clunky, and I kept thinking, wait, where am I supposed to click? It just doesn’t feel very polished.
YOUNGLAS
January 24, 2026
"I used the size chart on soolinen.com..."
I used the size chart on soolinen.com before ordering and even took my measurements to make sure I picked the right size. But when the clothes arrived, the fit was still completely off, which was really frustrating because I felt like I did everything I was supposed to do.

What annoyed me even more was how it felt like the sizing issue just gets brushed off with policy excuses. The chart looks helpful on the site, but it didn’t match the actual clothes at all, so I definitely wouldn’t trust it again
roger_Raef74
January 22, 2026
"Sizing was way off"
I ordered my usual size, but honestly... it wasn’t even close. The arms were really tight, while the body felt loose and kind of awkward. I checked the size chart beforehand too, so that was frustrating. And then having to return it on top of that was just... annoying...
hello_joyce934
January 21, 2026
"I ordered from soolinen.com and the shipping..."
I ordered from soolinen.com and the shipping just took way longer than I thought it would. The tracking barely updated, so I was kind of sitting there wondering if it was even moving, anyway, it did show up eventually, but the wait was frustrating. If I needed something quickly, I don’t think I’d order from them again
robert1984
January 20, 2026
"Same cheap-feeling fabric again"
I was really hoping this would be better, but it’s the same issue again. The fabric feels super thin and kind of rough, not soft or sturdy like I expected. i’m getting tired of ordering stuff that looks decent online but shows up feeling really cheap.
nicole1971
January 17, 2026
"I ordered from soolinen.com because the..."
I ordered from soolinen.com because the item was shown as in stock and ready to ship. A few days went by and then they emailed me saying it was actually out of stock, which was frustrating because I’d already been expecting it to be on the way.

What made it worse was that I had to chase them to get a proper update and sort out the refund. If something isn’t available, it really shouldn’t be listed like it is. Wasted my time and now I’ve got to find it somewhere else.
elaine_Chamberlin87
December 28, 2025
"Not as breathable as other linen I’ve worn"
I bought some linen clothes from Soolinen expecting them to feel light and airy, especially since other linen pieces I’ve owned in the past have been great for warm weather. Unfortunately, these got hot and sticky quickly and just weren’t comfortable to wear for long. I was really disappointed and don’t think I’d order again.
hello_devon741
December 26, 2025
"The color was completely different in person than..."
The color was completely different in person than it looked in the pictures. I tried reaching out about it, but I kept getting transferred around instead of getting a straight answer, which made the whole thing even more frustrating.
DavidIng
December 22, 2025
"Refund took forever and the terms changed"
I’ve been waiting weeks for my refund and I’m frustrated. When I first requested it, the process sounded straightforward, but then the terms suddenly seemed to change and now it’s just dragging on. Definitely not okay.

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